Policies
Good to know before you book.
- Booking
- All classes are booked through Momence. Reserve your spot ahead of time using our live schedule or the Momence studio page.
- Arrival
- Please arrive 5–10 minutes before class, especially on your first visit. Street parking is available nearby, so allow a little extra time to find a spot.
- Cancellations, late arrivals & refunds
- The cancellation, late-arrival and refund terms for each class, pack and membership are shown in Momence when you book or purchase. If you need help, please contact the studio at Move@pinkmatstudio.com or 804-613-7323.
- Memberships & packs
- Membership and class-pack terms are displayed in Momence at checkout. Please review them before purchasing, and reach out with any questions.
- Your wellbeing
- Let your instructor know about any injuries, pregnancy or health considerations before class. If you're unsure whether Pilates is right for you, please check with your healthcare provider.